46bd Privacy Policy
Find out clearly what steps we take to collect, use, and protect your personal information. Protecting your privacy is our top priority.
Policy Details
1 Introduction and Purpose
46bd ("we", "our", "platform") is a trusted online casino and betting platform in Bangladesh. Protecting our users' privacy and ensuring the proper handling of their personal information is a core part of our responsibility.
This privacy policy explains what information 46bd collects, why it is collected, how it is used, and what steps are taken to protect your information. By using our website and services, you are considered to have accepted the terms of this policy.
This policy applies to all 46bd services — website browsing, account registration, financial transactions, customer support, and all applicable digital channels.
2 What Information We Collect
2.1 Personally Identifiable Information
When you create an account or use services on 46bd, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address
- Residential address
- National ID or passport number (for identity verification)
- bKash, Nagad, Rocket, or Upay mobile number (for transactions)
2.2 Automatically Collected Information
The following information may be collected automatically while using our platform:
- IP address and device information
- Browser type and version
- Page visit time, session duration, and navigation patterns
- Data from cookies and similar tracking technologies
- Log data and error reports
2.3 Financial Transaction Information
We record your deposit and withdrawal transaction history. However, we never collect your mobile banking PIN, OTP, or full payment credentials.
3 Purpose of Using Information
We use the collected information for the following purposes:
- To create, manage, and secure accounts
- To verify age and prevent access by persons under 21
- To process financial transactions via bKash, Nagad, Rocket, and Upay
- To prevent fraud and money laundering (KYC verification)
- To provide bonuses, promotions, and VIP benefits
- To provide 24/7 customer support via live chat
- To improve platform performance and fix errors
- To meet legal obligations
- To oversee responsible gaming
We do not sell your information to advertisers or third-party marketing companies.
4 Sharing Information with Third Parties
46bd follows a strict privacy policy. We may share your information only in the following circumstances:
4.1 Service Provider Partners
Minimum necessary information may be shared with trusted technology partners who assist with our technical infrastructure, payment gateway, or customer support. These partners are required to comply with the terms of our privacy policy.
4.2 Legal Obligations
We may be required to disclose information pursuant to a court order, government directive, or legal requirement. In such cases, we will always act within the limits of the law.
4.3 Fraud Prevention
Information may be shared with relevant authorities in cases of cybercrime, money laundering, or gambling fraud.
5 Cookies and Tracking Technologies
46bd uses cookies and similar technologies to improve the user experience. Cookies are small text files stored on your device.
5.1 Essential Cookies
These cookies are essential for the core functions of the platform — maintaining login sessions, security verification, and saving preferences.
5.2 Analytical Cookies
Analytical cookies are used to understand how the platform is used. They collect anonymous data and cannot identify you personally.
Cookies can be disabled in your browser settings, but this may limit the functionality of some services.
6 Data Protection Methods
46bd follows industry-standard security practices to ensure the safety of your information:
- SSL (Secure Socket Layer) encryption — encrypted connections are used for all data transfers
- Encryption at rest — sensitive data stored in the database is kept in an encrypted state
- Two-Factor Authentication option
- Regular security audits and vulnerability assessments
- Access control — only authorized staff can access your data
- Automatic detection of suspicious activity and alert system
However, complete security on the internet cannot be guaranteed. You must also be careful to keep your login credentials private.
7 Data Retention Period
46bd does not retain your information longer than necessary. The retention period depends on the type and purpose of the information:
- Active account information — retained for as long as the account remains active
- Financial transaction records — for the period required by legal obligations
- KYC verification documents — in accordance with applicable regulations
- Even after an account is closed, certain information may be retained for fraud prevention and legal protection
Unnecessary information is securely deleted and is not transmitted to third parties.
8 Your Rights
You have the following rights regarding your personal information:
8.1 Right to Access
You can log in to your account at any time or contact us to find out details of the information we hold about you.
8.2 Right to Correction
If any of your information is incorrect, you can request a correction. Changes to information related to KYC verification may require additional verification.
8.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.
8.4 Right to Object to Processing
You may object to marketing messages or certain types of data processing. This request can be made by emailing [email protected].
9 Protection of Minors' Information
46bd provides services only to persons aged 21 or older. We never knowingly collect personal information from minors.
Age verification is mandatory at the time of account registration. If an account holder is found to be under 21, that account will be closed immediately and the collected information will be deleted.
If you suspect that a minor is using our platform, please notify us at [email protected].
10 Third-Party Platforms and Game Providers
The 46bd platform uses software from various reputable game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt.
These game providers follow their own privacy policies and operate independently. 46bd takes no responsibility for any information collected through their services.
bKash, Nagad, Rocket, and Upay are used for financial transactions. The privacy policies of these payment services apply on their respective platforms.
11 Changes to This Policy
46bd reserves the right to change this privacy policy at any time. For significant changes, we will:
- Update the "Last Updated" date at the top of the policy
- Attempt to notify registered users via email
- Display a notice on the platform
Continued use of the platform after any changes will be taken as acceptance of the updated policy. We therefore recommend reviewing this policy regularly.
12 Contact Us
If you have any questions, concerns, or information-related requests about this privacy policy, please contact us through the following:
Contact Information
[email protected]
24/7 support in Bengali is available — chat with us directly on the platform
We will try to respond to your request as quickly as possible
All your communications are protected by SSL encryption
For more information, visit our Terms and Conditions, Responsible Gaming and FAQ pages.